Terms & Conditions

Effective Date: March 5, 2026

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and StrikingWeb (“Company,” “we,” “us,” or “our”), governing your use of our website (strikingweb.in) and engagement with our professional services. By accessing our website or entering into a service agreement with StrikingWeb, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, please do not use our website or services.

Acceptance of Terms

By engaging StrikingWeb for any service, submitting a project enquiry through our website, or executing a statement of work (SOW), you confirm your acceptance of these Terms. These Terms apply to all services rendered by StrikingWeb, whether initiated through our website, email, or any other communication channel. Where a separate written contract or SOW exists between StrikingWeb and the Client, the provisions of that contract shall take precedence over these Terms to the extent of any conflict.

We reserve the right to refuse service to any individual or organisation at our sole discretion.

Description of Services

StrikingWeb provides end-to-end digital product engineering and technology consulting services. Our core service offerings include, but are not limited to:

• Web Development: Custom websites, progressive web applications (PWAs), SaaS platforms, content management systems, and full-stack web solutions built with modern frameworks and technologies
• Mobile Application Development: Native iOS and Android applications, cross-platform solutions using React Native and Flutter, and mobile-first responsive design
• AI & Machine Learning: Intelligent automation, natural language processing, predictive analytics, computer vision, recommendation engines, and custom AI model development
• Cloud & DevOps: Cloud architecture and migration (AWS, Azure, GCP), CI/CD pipeline implementation, infrastructure as code, containerisation, and managed cloud services
• Blockchain Solutions: Smart contract development, decentralised application (dApp) architecture, tokenisation, and Web3 integration
• E-Commerce Solutions: Shopify, WooCommerce, and custom e-commerce platform development, payment gateway integration, inventory management, and conversion optimisation
• Enterprise Solutions: Custom enterprise resource planning (ERP) systems, CRM integrations, workflow automation, API development, and legacy system modernisation

The specific scope, deliverables, and technical specifications for each engagement shall be defined in a mutually agreed-upon proposal, statement of work, or project brief prior to commencement of work.

Client Responsibilities

The success of any project depends on active collaboration between StrikingWeb and the Client. By engaging our services, you agree to the following responsibilities:

• Content & Assets: Provide all required content, images, brand guidelines, logos, copy, and other materials in a timely manner and in the formats reasonably requested by StrikingWeb
• Timely Feedback: Review deliverables and provide clear, consolidated feedback within the timeframes specified in the project plan. Delays in feedback may result in corresponding delays to the project timeline
• Accurate Information: Ensure that all information, requirements, and specifications provided to StrikingWeb are accurate, complete, and up to date. StrikingWeb shall not be held liable for issues arising from inaccurate or incomplete information supplied by the Client
• Access & Credentials: Provide necessary access to existing systems, hosting environments, third-party platforms, and relevant credentials required for project execution
• Designated Point of Contact: Appoint a single point of contact with the authority to approve deliverables, provide feedback, and make decisions on behalf of the Client
• Legal Compliance: Ensure that all content and materials provided to StrikingWeb do not infringe upon any third-party intellectual property rights, trademarks, or copyrights

Intellectual Property Rights

Intellectual property ownership is allocated as follows:

Payment Terms

All financial arrangements shall be outlined in the project proposal or statement of work. The following general payment terms apply unless otherwise specified in writing:

• Project-Based Pricing: StrikingWeb operates on a project-based pricing model. Fixed-price quotes will be provided based on the agreed scope of work. Hourly or retainer-based arrangements may be offered for ongoing engagements
• Milestone Payments: Payments are structured around project milestones as defined in the proposal. A typical structure includes an upfront deposit (typically 30–50% of the total project cost) to commence work, with subsequent payments tied to agreed-upon milestones
• Payment Methods: Invoices are issued in Indian Rupees (INR) for domestic clients and in US Dollars (USD) or equivalent for international clients. Payments can be made via bank transfer, UPI, or other methods as agreed upon
• Late Payments: Invoices are due within 15 days of issuance unless otherwise stated. Payments not received within 30 days of the due date will incur a late fee of 1.5% per month on the outstanding balance. StrikingWeb reserves the right to suspend work on the project until overdue payments are cleared
• Scope Changes: Any work requested beyond the agreed scope will be quoted separately and must be approved by the Client in writing before commencement. Additional charges apply for out-of-scope work
• Taxes: All quoted prices are exclusive of applicable taxes, including Goods and Services Tax (GST). Taxes will be added to invoices as required by applicable law

Project Timeline & Delivery

StrikingWeb is committed to delivering high-quality work within agreed timeframes. However, the following provisions apply:

• Estimated Timelines: All project timelines provided by StrikingWeb are estimates based on the information available at the time of proposal. They are not binding guarantees. Timelines may be adjusted based on project complexity, scope changes, or dependencies on third-party services
• Client-Caused Delays: StrikingWeb shall not be held responsible for delays caused by the Client, including but not limited to late provision of content, delayed feedback, change requests, or failure to provide necessary access or approvals
• Revision Rounds: Unless otherwise specified in the proposal, each project milestone includes up to two (2) rounds of revisions based on the Client’s feedback. Additional revision rounds beyond this allowance will be billed at StrikingWeb’s prevailing hourly rate
• Project Delivery: Final deliverables will be provided upon receipt of all outstanding payments. StrikingWeb will provide reasonable handover support, including documentation and deployment assistance, as outlined in the project scope
• Acceptance: Deliverables shall be deemed accepted if the Client does not provide written objections within ten (10) business days of delivery

Confidentiality & Non-Disclosure

Both StrikingWeb and the Client agree to maintain the confidentiality of all proprietary and sensitive information exchanged during the course of the engagement.

• Confidential Information: This includes, but is not limited to, business strategies, technical specifications, trade secrets, financial data, customer information, unpublished designs, source code, and any information explicitly marked as confidential
• Obligations: Neither party shall disclose, reproduce, or use the other party’s confidential information for any purpose outside the scope of the engagement without prior written consent
• Exceptions: Confidentiality obligations do not apply to information that is publicly available, independently developed, lawfully obtained from a third party, or required to be disclosed by law or court order
• Non-Disclosure Agreements: Where projects involve highly sensitive data or proprietary technology, StrikingWeb is willing to execute a separate mutual Non-Disclosure Agreement (NDA) upon the Client’s request
• Duration: Confidentiality obligations shall survive the termination of the engagement and remain in effect for a period of three (3) years following the conclusion of the project

Warranties & Disclaimers

StrikingWeb strives to deliver solutions of the highest professional standard. However, the following disclaimers apply:

• Professional Standards: StrikingWeb warrants that all services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards
• No Guarantee of Results: StrikingWeb does not guarantee specific business outcomes, including but not limited to increased revenue, higher search engine rankings, specific conversion rates, or particular levels of web traffic. Results depend on numerous external factors beyond StrikingWeb’s control
• Third-Party Services: StrikingWeb is not responsible for the performance, availability, or reliability of third-party services, platforms, APIs, hosting providers, or software integrated into the delivered solution
• Uptime & Availability: Unless a separate Service Level Agreement (SLA) is in place, StrikingWeb does not guarantee uninterrupted availability or zero-defect performance of delivered websites or applications
• Bug-Fix Period: StrikingWeb provides a thirty (30) day complimentary bug-fix period after project delivery for defects arising from StrikingWeb’s code. This does not cover issues arising from Client modifications, third-party integrations, hosting environment changes, or browser updates

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, ARE HEREBY DISCLAIMED.

Limitation of Liability

To the fullest extent permitted by applicable law:

• StrikingWeb’s total aggregate liability for any claims arising out of or relating to the services provided shall not exceed the total fees actually paid by the Client to StrikingWeb for the specific project or engagement giving rise to the claim
• In no event shall StrikingWeb be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunities, business interruption, or reputational damage, regardless of whether such damages were foreseeable or whether StrikingWeb was advised of the possibility of such damages
• StrikingWeb shall not be liable for any damages resulting from the Client’s use or inability to use the delivered solution, unauthorised access to the Client’s data, or any third-party conduct or content

These limitations of liability shall apply regardless of the legal theory upon which such claims are based, whether in contract, tort, negligence, strict liability, or otherwise.

Termination

Either party may terminate the engagement under the following conditions:

• Termination for Convenience: Either party may terminate the engagement by providing thirty (30) days’ written notice to the other party via email
• Termination for Cause: Either party may terminate immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within fifteen (15) days of receiving written notice of the breach
• Payment Upon Termination: In the event of termination, the Client shall pay StrikingWeb for all work completed up to the date of termination, including any work-in-progress calculated on a pro-rata basis. Any upfront deposits paid for uncompleted milestones shall be refunded proportionally, less the value of work already performed
• Deliverables Upon Termination: Upon receipt of all outstanding payments, StrikingWeb shall deliver all completed work and work-in-progress to the Client in a reasonable format
• Survival: The provisions regarding Intellectual Property, Confidentiality, Limitation of Liability, and Dispute Resolution shall survive the termination of the engagement

Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the services provided by StrikingWeb, the following resolution process shall apply:

• Good Faith Negotiation: The parties shall first attempt to resolve the dispute through good faith negotiations between authorised representatives of each party for a period of not less than thirty (30) days from the date the dispute is formally raised
• Mediation: If the dispute cannot be resolved through negotiation, the parties agree to attempt mediation before a mutually agreed-upon mediator
• Arbitration: If mediation fails, the dispute shall be resolved through binding arbitration conducted in accordance with the Arbitration and Conciliation Act, 1996, as amended. The arbitration shall be conducted in English, and the seat of arbitration shall be in India
• Costs: Each party shall bear its own legal costs and expenses in connection with any dispute resolution proceedings, unless the arbitrator or court orders otherwise

Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond the reasonable control of the affected party. Force majeure events include, but are not limited to:

• Natural disasters, epidemics, pandemics, or acts of God
• War, terrorism, civil unrest, or government sanctions
• Cyberattacks, widespread internet outages, or infrastructure failures
• Changes in applicable law or government regulations that materially affect the performance of obligations
• Power failures, telecommunications breakdowns, or critical third-party service outages

The affected party shall promptly notify the other party of the force majeure event and its expected duration. If a force majeure event continues for more than sixty (60) days, either party may terminate the engagement by providing written notice to the other party.

Modifications to Terms

StrikingWeb reserves the right to update, amend, or modify these Terms at any time at its sole discretion. The following provisions apply to any modifications:

• Changes to these Terms will be effective upon posting the updated version on our website with a revised “Last updated” date
• Material changes that affect active engagements will be communicated to affected Clients via email at least fifteen (15) days prior to taking effect
• Continued use of our website or services after the effective date of any modifications constitutes acceptance of the updated Terms
• If you do not agree with the modified Terms, you should discontinue use of our services and contact us to discuss the implications for any active project

We encourage you to review these Terms periodically to stay informed of any changes.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of laws provisions. Any legal proceedings arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

These Terms, together with any executed proposal, statement of work, or service agreement, constitute the entire agreement between StrikingWeb and the Client with respect to the subject matter hereof and supersede all prior or contemporaneous communications, whether oral or written.